Can I wash my car after it's painted?
You may wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge. Always use clean fresh water and wash your vehicle in the shade. Do not use a commercial car wash. Stiff brushes or sponges could mar the finish and damage the surface. Do not "dry wipe" your vehicle. Dry wiping can scratch the finish. Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days. Avoid parking under trees and utility lines which are likely to attract birds. Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish. Do not scrape ice or snow from the newly painted surface. Do not wax or polish the vehicle. This will allow the finish to dry and harden completely.
Frequently Asked Questions About Our Auto Body Shop & Collision Repair Service
The insurance company wants to send me to a shop of their choice. What are my options?
By law, you have the right to choose the repair shop you would like to repair your vehicle. We will work with any reputable insurer to ensure the quick and efficient repair of your vehicle and processing of your claim.
Can you match the paint color?
Today's modern factory finishes incorporate multiple coats of highly specialized paints. We have made a major investment in the finest computerized paint mixing system available and constantly upgrade our equipment and database to ensure that each vehicle we paint matches the factory original color. We take special pride in our ability to match factory finishes as the final step in the restoration process.
If my vehicle's frame is damaged, is it a total loss?
No. A car is usually a total loss only when the price of repairs exceeds a high percentage of the insurance company's determined value of your vehicle. Nowadays, most cars are built using unibody construction (frame and body as one). Our experienced, certified technicians, utilizing our state-of the-art equipment, can return your vehicle to its pre-accident condition. If a frame section is bent beyond repair, that section can simply be replaced.
Do I have to pay a deductible?
The amount of deductible that you will be responsible for is determined by your insurance policy. If you carry broad collision, and you were not at fault, your insurance company most likely will waive your deductible. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you aren't sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether you will be responsible to pay this when you pick up your vehicle.
Who do I pay my deductible to?
If you have a deductible, it will be your responsibility to pay us when you pick up your vehicle. If you aren't sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether it will be your responsibility. We also accept VISA, MasterCard, Discover and American Express.
